Support

We're here to help. Most questions get a response within 24 hours.

Get help on Discord

The fastest way to reach us — and other players — is our Discord community. Post questions, bug reports, and feedback and you'll usually get a response the same day.

Join the Community

Prefer email? Reach us at support@mail.snapjack.app.

Common topics

Account & sign-in — trouble signing in with Google or Apple, changing your username, or deleting your account.
Leagues & games — creating or joining a league, invite links, settling a game, or correcting a buy-in.
Subscriptions — upgrading to Premium, restoring purchases, or managing your subscription through the App Store.
Ratings & stats — questions about how rating is calculated, tiers, or profit/loss totals.

Manage your subscription

Snapjack Premium is billed through Apple. To cancel, change plans, or view your renewal date, open the App Store app → tap your profile → Subscriptions.

Legal

Read our Privacy Policy and Terms of Service.